Privacy Policy
This Privacy Policy describes how Crestforge Atelier (“we”, “us”, or “our”) processes personal information in connection with our website and services.
Data We Collect
- Account and contact details: name, email address, phone number.
- Course activity: enrollments, progress checkpoints, assessment submissions.
- Transactional records: orders, refunds, and billing confirmations (processed by payment providers, not stored on our site).
- Technical data: device information, browser type, IP address, and logs used for security and diagnostics.
- Cookies and similar technologies to remember preferences, including theme selection and cookie consent.
How We Use Data
We use personal information to operate and improve our services, process orders, provide support, prevent fraud, and comply with legal obligations. We do not sell personal data.
Cookies
Cookies help remember your session, preferences, and theme. You can control cookies through your browser. Our cookie banner lets you accept non-essential cookies or continue with strictly necessary ones only.
Data Sharing
We share data with service providers under contract (hosting, analytics, communications). These providers access data solely to perform services on our behalf and must protect it appropriately.
Security
We employ safeguards appropriate to the nature of the information, including encryption in transit, access controls, and retention limits. However, no system is perfectly secure; please use strong and unique passwords.
Your Rights
- Access and portability of your personal information.
- Correction of inaccurate data.
- Deletion where applicable by law.
- Objection or restriction of processing in certain cases.
- Withdrawal of consent where we rely on consent.
International Transfers
If data is transferred to jurisdictions with different data protection laws, we use safeguards such as Standard Contractual Clauses to protect your information.
Retention
We retain personal information only as long as needed for the purposes described or as required by law, after which it is securely deleted or anonymized.
Contact
For privacy questions or requests, contact us at [email protected] or +1 (332) 555-0146.
Changes to This Policy
We may update this policy from time to time. Material changes will be announced on this page with a new effective date.